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Looking for another reason to stock up on Shiny Happy Cotton? Enter the Riviera Skirt. This chic, fitted number is an advanced knitting project you’ll need four balls and two colours to make. Download the free pattern and stitch yours today!
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| How we use your name and contact details | |
|---|---|
| To deliver your orders to you | We have to do this as part of our contract with you, and it’s impossible to deliver your order without these details. |
| To send you service messages like delivery updates | We send this type of message by email, by SMS and via messaging apps. |
| Fraud prevention and detection | We do this to keep us, and you, safe and secure. |
| Showing you adverts as you browse the web | So you can see our latest products and deals |
| Finding out what products you, and other customers, like | To ensure we are giving you the products you want and to help us find other customers like you |
| How we use your payment information | |
| We don’t store credit card details, but we do use your CVV code (the 3 digits on the back of your card) | |
| Taking payment and giving refunds | We have to do this as part of our contract with you, and it’s impossible to process your order without these details |
| Fraud prevention and detection | We do this to keep us, and you, safe and secure. |
| Your contact history with us | |
| What you’ve said to us on email, phone, and chat or social media | |
| Providing customer service and support | We have to do this as part of our contract with you, and it’s impossible to answer your queries without these details |
| Staff training | So that when you contact us, you get the best possible service |
| Your purchase history and saved items | |
| What you’ve bought, added to your basket, or expressed an interest in | |
| Selling you our products | We have to do this as part of our contract with you, and it’s impossible to process an order without these details |
| Providing customer support and handling deliveries and returns | We have to do this as part of our contract with you, and it’s impossible to process an order without these details |
| Finding out what products you, and other customers, like | To ensure we are giving you the products you want and to help us find other customers like you |
| Information about your device, and how you use our website | |
| We collect your IP address, device type, your location (with permission), and anonymised data about how you browse our site. | |
| Improve our website, and set your language and currency preferences | To give the best possible browsing experience |
| To protect our website and your data | We do this to keep us, and you, safe and secure. |
| Your responses to surveys and competitions | |
| We run a variety of competitions, surveys, focus groups, and promotions. We need to collect some personal information to facilitate this. | |
| To run surveys, competitions and promotions | We have to do this as part of our agreement with you, and it’s impossible to run the activities without these details |