REFER A FRIEND AND GET 15% OFF
Say hello to the new scarf you didn’t know you needed. This beginner-friendly garter stitch beauty is knitted with our super soft and oh-so-squishy Alpachino Merino yarn, making it even snugglier than you’d ever believe. But don’t take our word for it – make it for yourself! Just download the free pattern, grab your 8mm needles, and off you go!
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| How we use your name and contact details | |
|---|---|
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| To send you service messages like delivery updates | We send this type of message by email, by SMS and via messaging apps. |
| Fraud prevention and detection | We do this to keep us, and you, safe and secure. |
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| Finding out what products you, and other customers, like | To ensure we are giving you the products you want and to help us find other customers like you |
| How we use your payment information | |
| We don’t store credit card details, but we do use your CVV code (the 3 digits on the back of your card) | |
| Taking payment and giving refunds | We have to do this as part of our contract with you, and it’s impossible to process your order without these details |
| Fraud prevention and detection | We do this to keep us, and you, safe and secure. |
| Your contact history with us | |
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| Finding out what products you, and other customers, like | To ensure we are giving you the products you want and to help us find other customers like you |
| Information about your device, and how you use our website | |
| We collect your IP address, device type, your location (with permission), and anonymised data about how you browse our site. | |
| Improve our website, and set your language and currency preferences | To give the best possible browsing experience |
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| Your responses to surveys and competitions | |
| We run a variety of competitions, surveys, focus groups, and promotions. We need to collect some personal information to facilitate this. | |
| To run surveys, competitions and promotions | We have to do this as part of our agreement with you, and it’s impossible to run the activities without these details |